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  Change Management

  ₹10,000.00

  Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

  What you’ll learn

  • List the steps necessary for preparing a change strategy and building support for the change .
  • Describe the WIFM – the individual motivators for change
  • Use needed components to develop a change management  and communications plans, and to list implementation strategies.
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits.
  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies.
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency and flexibility in the context of change.

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• 

  Telephone Etiquette

  ₹10,000.00

  Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation 💡

  • Recognize the different aspects of telephone language
  • Properly handle inbound/outbound calls
  • Know how to handle angry or rude callers
  • Learn to receive and send phone messages
  • Know different methods of employee training

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  Project Management 6th Edition

  ₹10,000.00

  For the effective implementation of project management, one must be up-to-date on the latest trends and practices related to it. This course will define the 10 knowledge areas of Project Management, PMBOK, 6^th edition, as well as outline processes, specific steps, and examples associated with it 👩‍💼👨‍💼

  💡At the end of this course, participants should be able to define, and list the processes, some specific steps, and examples of:

  • Project Integration Management
  • Project Scope Management
  • Project Schedule Management
  • Project Cost Management
  • Project Quality Management
  • Project Resource Management
  • Project Communications Management
  • Project Risk Management
  • Project Procurement Management
  • Project Stakeholder Management

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• 

  Train-The-Trainer

  ₹10,000.00

  Create and deliver engaging, compelling workshops that will encourage trainees to come back for more. Skills such as facilitating, needs analyses, understanding participant’s needs, and managing tough topics will give your trainees what they need to become a trainer themselves💯

  • Define training, facilitating, and presenting
  • Understand how to identify participants’ training needs
  • Create a lesson plan that incorporates the range of learning preferences
  • Create an active, engaging learning environment
  • Develop visual aids and supporting materials
  • Manage difficult participants and tough topics

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