Description
Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead.
Leadership and Influence
₹10,000.00
Build the confidence it takes to take the lead 👍
- Define “leadership”
- Explain the Great Man Theory
- Explain the Trait Theory
- Understand Transformational Leadership
- Understand the people you lead and how to adapt your leadership styles
- Explain leading by Directing
- Explain leading by Participating
- Explain leading by Delegating
- Kouzes and Posner
- Conduct a personal inventory
- Create an action plan
- Establish personal goals
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₹10,000.00Add to cartLearn what customer service means in relation to all your customers, both internal and external👩💼👨💼
- Recognize how your attitude affects customer service
- Identify your customers’ needs
- Use outstanding customer service to generate return business
- Build good will through in-person customer service
- Provide outstanding customer service over the phone
- Connect with customers through online tools
- Deal with difficult customers
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₹10,000.00Add to cartMaster the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation 💡
- Recognize the different aspects of telephone language
- Properly handle inbound/outbound calls
- Know how to handle angry or rude callers
- Learn to receive and send phone messages
- Know different methods of employee training
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Original price was: ₹10,000.00.₹9,000.00Current price is: ₹9,000.00.Add to cart- Gain better awareness of common spelling and grammar issues in business writing.
- Review basic concepts in sentence and paragraph construction.
- Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
- Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
- Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
- Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
- Define proofreading and understand techniques in improving proofreading skills.
- Define peer review and list ways peer review can help improve business writing skills.
- List guidelines in printing and publishing business writing.
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₹10,000.00Add to cartThe Budgets And Financial Reports workshop will give you a solid foundation in finance. We’ll cover topics like commonly used terms, financial statements, budgets, forecasting, purchasing decisions, and financial legislation.
What you’ll learn- Identify financial terminology.
- Understand financial statements
- Identify how to analyze financial statements.
- Understand budgets
- How to make budgeting easy