Description
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need.
Handling a Challenging Customer
₹10,000.00
Learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better.
What you’ll learn
- Cultivate a positive attitude
- Manage internal and external stress
- Develop abilities to listen actively and empathize
- Build a rapport with customers in person and over the phone
- Understand the diverse challenges posed by customers
- Develop strategies to adapt to challenging circumstances
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Original price was: ₹10,000.00.₹9,000.00Current price is: ₹9,000.00.Add to cart- Gain better awareness of common spelling and grammar issues in business writing.
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₹10,000.00Add to cartThe Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
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₹10,000.00Add to cartLearn the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination💡
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