Description
With our “Non-Telephone Customer Support” workshop, participants will discover the new opportunities in
customer support services via the internet, but also how to use these opportunities
to their advantage.
Customer Support
₹4,000.00
This workshop will help you to discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.
What you’ll learn
- Define customer support.
- Know the different venues for customer support
- Recognize challenges of customer support.
- Learn different applications.
- Know proper forms of documentation.
- Learning to be proactive in customer support.
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- Deal with difficult customers
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What you’ll learn
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What you’ll learn
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What you’ll learn
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- Create a safety plan and identify hazards.
- Recognize the role of management.
- Develop training procedures.
- Learn how to implement a safety plan.