Description
Develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge with a Webinar is the best way to reach many with the power of one.
Creating a Great Webinar
₹4,000.00
Develop the skills needed to promote, host, or facilitate a great Webinar for your companyđź’ˇ
- Define webinars and their purpose
- Choose the best formats
- Prepare for webinars
- Avoid common mistakes
- Understand how to interact with the target audience
- Follow up successfully
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₹10,000.00Add to cartMaster the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation đź’ˇ
- Recognize the different aspects of telephone language
- Properly handle inbound/outbound calls
- Know how to handle angry or rude callers
- Learn to receive and send phone messages
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₹10,000.00Add to cartThe Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.
What you’ll learn
- Understand the language of sales
- Prepare for a sales opportunity
- Begin the discussion on the right foot
- Make an effective pitch
- Handle objections
- Seal the deal
- Follow up on sales
- Set sales goals
- Manage sales data
- Use a prospect board
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₹4,000.00Add to cartCustomers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.With our “Contact Center Training” workshop, you will discover the basic elements of being an effective employee of a contact center.
What you’ll learn
- How to get management involved in training.
- Why peer training works.
- That manners are important with a contact center.
- How to build rapport with the callers.
- How to deal with difficult customers.
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₹4,000.00Add to cartDiscover the specifics of what it means to become an effective salesperson, and steps to success. They will learn how to connect with customers and move them through the sales process.
What you’ll learn
- Overview, benefits, cost and effectiveness.
- Examples of in-person sales.
- Effective Methods to Generate Leads.
- Tie the Information to Customer Values.
- Engagement.