Description
Develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge with a Webinar is the best way to reach many with the power of one.
Keep Learning With Inspire
₹4,000.00
Develop the skills needed to promote, host, or facilitate a great Webinar for your company💡
Develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge with a Webinar is the best way to reach many with the power of one.
The Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.
What you’ll learn
Through this workshop you will discover the specifics of how to develop the traits that will make them successful sales people and how to build positive, long lasting relationships with their customers!
What you’ll learn
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.With our “Contact Center Training” workshop, you will discover the basic elements of being an effective employee of a contact center.
What you’ll learn
Call Center Training will lower costs as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole. Evaluating metrics and coaching are also used to make sure the participants are reaching their potential, and to keep their skill-set at a high level.
Workshop Objectives:
⦁ Define and understand call center strategies.
⦁ Identify different types of buying motivations.
⦁ Create SMART Goals.
⦁ Familiarize myself with strategies that sharpen effective communication.
⦁ Use proper phone etiquette.
⦁ Set benchmarks
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