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  Human Resource Management

  ₹10,000.00

  Learn the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination💡

  • Describe the implications of different aspects of Human Resource Management on your daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

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• 

  Telephone Etiquette

  ₹10,000.00

  Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation 💡

  • Recognize the different aspects of telephone language
  • Properly handle inbound/outbound calls
  • Know how to handle angry or rude callers
  • Learn to receive and send phone messages
  • Know different methods of employee training

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• 

  Event Planning

  ₹10,000.00

  A successful event is a combination of extraordinary planning and execution! 📝

  Master the organizing skills and the communication skills required to become an Event Planner💡

  ▪️Learn different types of events
  ▪️Understand planning process
  ▪️How to organise your event
  ▪️How to manage and organise your staff effectively
  ▪️How to tie up loose ends after the event

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• 

  Crisis Management

  ₹10,000.00

  Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

  What you’ll learn

  • Identify potential risks.
  • Understand the myths behind workplace violence
  • Define escalation and identify examples.
  • Learn concerning behaviors.
  • Know what a trigger is and how that can escalate.

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