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Hiring a new employee is one of the largest investments you can make in business. That is why hiring the correct employee is so important. Hiring the right employee is more important than ever, as training can be very expensive. Employee turnover costs companies a lot of money each year. This course will provide the Employee Recruitment that your hiring department need to help them interview and recruit the right employee for you.

Workshop Objectives:

⦁ Defining recruitment.
⦁ Understanding the selection process.
⦁ Recognizing the GROW model and how to set goals.
⦁ Preparing for the interview and question process.
⦁ Identifying and avoiding bias when making offers.
⦁ Discovering ways to retain talent and measure growth.

Our Marketing Basics course will provide the basic knowledge to your participants, and give them the ability to build and grow your business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

Workshop Objectives:
⦁ Define your market.
⦁ Know the different types of marketing and ways to use them.
⦁ Learn effective ways of communicating with the customer.
⦁ Know how to set marketing goals and strategies.
⦁ Recognize common marketing mistakes and know how to avoid them.

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

What you’ll learn

• Identify potential risks.
• Understand the myths behind workplace violence
• Define escalation and identify examples.
• Learn concerning behaviors.
• Know what a trigger is and how that can escalate.

Let our Entrepreneurship workshop help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship workshop.
What you’ll learn

• Decide On The Type Of Business
• What Is The Market/Competition Like?
• Basics Of Starting A Business
• Create A Business Plan
• Get Financing

The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

• Understand the difference between hearing and listening.
• Know some ways to improve the verbal skills of asking questions and communicating with power
• Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
• Identify the skills needed in starting a conversation.
• Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Budgets And Financial Reports workshop will give you a solid foundation in finance. We’ll cover topics like commonly used terms, financial statements, budgets, forecasting, purchasing decisions, and financial legislation.
What you’ll learn

• Identify financial terminology.
• Understand financial statements
• Identify how to analyze financial statements.
• Understand budgets
• How to make budgeting easy

Business Acumen will give you an advantage everyone wishes they had. The workshop will help your participants recognize learning events, manage risk better, and increase their critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.

What you’ll learn

• Know how to see the big picture.
• Develop a risk management strategy
• Know how to practice financial literacy.
• Develop critical thinking
• Practice management acumen
• Find key financial levers

Our Internet Marketing Fundamentals course  will provide your participants with a great set of skills to market your business online. Content is the king of Internet marketing, and your participants will need to know how to utilize your great content. If you want your business to grow then your participants need to understand Internet Marketing Fundamentals.

Workshop Objectives

⦁ Know how to conduct market research
⦁ Develop a workable internet marketing campaign
⦁ Recognize your target market
⦁ Understand your brand
⦁ Grasp SEO and website characteristics
⦁ Find and capture leads

The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

What you’ll learn

• Define requirements for particular tasks.
• Set expectations for your staff
• Set SMART goals for yourself.
• Help your staff set SMART goals
• Assign work and delegate appropriately
• Provide effective, appropriate feedback to your staff
• Manage your time more efficiently.
• Help your team resolve conflicts.
• Understand how to manage effectively in particular situations .
• Understand what a new supervisor needs to do to get started on the right path

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee’s skill-set and make them a more valuable employee through feedback and coaching.
Workshop Objectives:

⦁ Define performance management.
⦁ Understand how performance management works and the tools to make it work.
⦁ Learn the three phases of project management and how to assess it.
⦁ Discuss effective goal-setting.
⦁ Learn how to give feedback on performance management.
⦁ Identify Kolb’s Learning Cycle.
⦁ Recognize the importance of motivation.
⦁ Develop a performance journal and performance plan.